Shipping and Delivery Policy
No Shipping Required
Simpaw is a digital service platform. All our services and content are delivered digitally, so no physical shipping is required. You get instant access to all features upon account creation.
Last updated: 5/31/2025
1. Digital Services
Simpaw primarily provides digital services and content. Our platform offers:
- Instant access to digital content
- Online donation processing
- Digital receipts and confirmations
2. Delivery of Services
Our service delivery includes:
- Immediate access to platform features upon account creation
- Real-time donation processing
- Instant email confirmations
- Access to donor dashboard and resources
3. Email Communications
You will receive:
- Donation confirmation emails
- Tax receipts (for eligible donations)
- Updates about your recurring donations
- Newsletter (if subscribed)
4. Service Availability
Our platform is available 24/7, except during scheduled maintenance periods. We strive to maintain 99.9% uptime for all our digital services.
5. Technical Requirements
To access our services, you need:
- A modern web browser
- Stable internet connection
- Valid email address
6. Contact Information
For questions about our digital services, contact us at:
Email: admin@simpaw.in
Response Time: Within 24-48 hours